Privacy Policy

1. Introduction & Data Controller

Flow Vertex Core Co., Ltd. (“we”, “us”, or “our”), located at Office 12, 31 Example Street, Bangkok 00000, Thailand, operates as the Data Controller responsible for the processing of personal data collected through flow-vertexcore.click and during professional technical consulting engagements.

We respect your privacy and are committed to protecting personal data in compliance with the Personal Data Protection Act of Thailand (PDPA B.E. 2562) and applicable international privacy principles.

2. Information We Collect

We collect information only when necessary to provide technical consulting services and respond to inquiries:

• Contact & Corporate Inquiries: When you submit a scoping request via our contact form, we collect your full name, corporate email address, organization name, technical platform details, and the contents of your message.
• Engagement Data: For active consulting clients, we process technical contacts, billing details, and communication history necessary to deliver our Statement of Work.
• Technical Log Data: Our web servers automatically log standard network metadata, including IP addresses, browser user-agent strings, referring URLs, and timestamps, solely to maintain server security and diagnose routing issues.

3. Purpose & Legal Basis for Processing

We process your data under the following lawful bases:

• Performance of Contract: To evaluate audit briefs, prepare Statements of Work, and deliver technical consulting engagements.
• Legitimate Interests: To maintain website security, prevent fraudulent activity, and communicate with corporate prospective clients.
• Legal Compliance: To comply with statutory corporate recordkeeping and tax regulations in Thailand.

4. Data Retention Periods

• Inquiry Communications: Retained for up to 24 months after the last communication to facilitate future scoping discussions, unless earlier deletion is requested.
• Client Billing & Project Records: Retained for 7 years in accordance with Thai corporate tax and accounting requirements.
• Server Access Logs: Automatically rotated and deleted within 90 days.

5. Client Code & Repository Privacy

During diagnostic telemetry audits, client proprietary source code, push configuration credentials, and technical schemas are held in strict confidence. We do not store client application source code on public networks or shared storage. All local test repositories are securely removed following final project milestone delivery.

6. International Data Transfers

When data is transferred outside Thailand (such as to secure enterprise cloud infrastructure providers), we ensure appropriate safeguards are implemented, including encryption at rest and in transit, and standard contractual clauses ensuring equivalent data protection standards.

7. Your Data Protection Rights

Under applicable data protection regulations, you have the right to:

• Request access to and copies of your personal data.
• Request rectification of inaccurate or incomplete information.
• Request erasure of your personal data, subject to legal retention obligations.
• Restrict or object to the processing of your personal information.
• Withdraw previously given consent at any time.

To exercise any of these rights, please email our Data Protection contact at info@flow-vertexcore.click.

8. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our operational practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

9. Contact for Privacy Matters

Flow Vertex Core Co., Ltd.
Office 12, 31 Example Street, Bangkok 00000, Thailand
Telephone: +66 2 000 7630
Email: info@flow-vertexcore.click